When I think about world change I don’t immediately think of Zappos, the online shoe store. But after reading Tony Hsieh new book, Delivering Happiness, I can’t believe I missed this association. Tony and co have built an amazing company culture as shown here and here.

They’ve intentionally designed a culture that encourages and supports their people to seek happiness at work. They didn’t set out to be a poster child for the most awesome company to work for but that’s what they’ve built with their core values.
They set out to be honest, supportive, and people focused. They value transparency, personal growth and information sharing. If you haven’t heard, they also offer each new employee $2,000 to quit. So obviously the goal is to hire people who are committed. By not focusing on money and by focusing instead on people and passion they’ve turned out to to be hugely profitable.
One of the core pieces of their company culture is the Zappos employee handbook, which I would love to see. It has a quote from every single employee. And the book is not edited (save for minor typos). It’s an honest look, both good and bad, at the company and how the employees view their own company. Don’t you wish your company had one or that you read one before you accepted your last job offer?
Ultimately, the company wants people to be happy. They have a culture that people want to join. They’ve built something that is bigger than even their own company. They’ve tapped into the world change movement and continue to inspire people and companies to find their own happiness. Bravo.
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Tags: company culture, Happiness
Posted in Curiosity | 2 Comments »