
Last week I lead a town hall meeting for Phoenix Design Week (PHXDW). Speaking in front of people is one thing, but facilitating a meaningful discussion where criticism is openly cherished is quite another task. The event went over really well, a dozen or so “Thank you’s” and “You did a really good job” followed the event. So I thought I would offer some tips for leading a successful town hall community meeting. Please use and share them.
Tip 1: Get to know everyone, make them feel welcome
I knew that in order for the event to work well, I needed to be welcoming to all the attendees. Phoenix Design Week is a community-run event. It is their event. I welcomed each person individually at the door with a smile and tried to remember their name and something about them to bring up at a later date.
Tip 2: Be prepared for any questions, have experts on hand
I asked for a few volunteers and organizers from the first Phoenix Design Week, held last September, to be in attendance. They weren’t going to miss the event anyway, so that was easy to do. They brought perspective and experience to the table. Past attendees, armed with ideas for this year’s event, made up the rest of the group and had tons to offer.
Tip 3: Know the format
After a quick introduction about myself for the stragglers who walked in, I thanked everyone for coming, explained how they were important for the evening’s proceedings, and offered a brief outline of the format for the town hall.
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Tags: PHXDW, public speaking, tips
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